Journey 3

Bill Ingestion & Validation

A landlord uploads or forwards a utility bill. The system extracts data using the matching bill format. The landlord reviews, corrects if needed, and approves. Failed extractions are handled gracefully.

1 Ingestion Overview

Landlord sees all bills for the property — what's been approved, what needs review, what failed.

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2 Upload Bill

Upload a PDF/image or forward via the property's ingestion email. Select the provider so we know which bill format to use for extraction.

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3 Review Extraction

View extracted fields alongside the source document. Approve if correct, or continue to correct.

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4 Correct Fields

Edit incorrect values. Original values shown for comparison. Optional note on why it was wrong.

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5 Extraction Failure

When extraction fails: clear explanation, source document access, and options to enter manually or report the format.

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6 Approved + Feedback

Bill approved with summary. Trust pulse: "Did this review process feel accurate and trustworthy?"

Journey 3 · 6 screens · Bill ingestion and validation flow

Note: Steps 4 and 5 are alternate paths — correction (happy path) vs. failure (error path).